We offer free delivery in Singapore for orders above S$300. Otherwise, a delivery fee of $15 will be charged.
International shipping will be free for orders above $500 and a flat rate of S$50 for all regions.
Most orders placed locally should take between 1-3 working days for delivery. International orders will be shipped out between 3-7 working days.
If your order is being shipped directly from our international partners, we will contact you to advise you on the shipping timeline.
All orders can be tracked. You will be given a tracking number upon shipment, which you may then use to track your order(s).
Some of the items listed on the KEVIN SEAH online store are shipped directly from our international partners.
We offer payment options by:
Interest-free instalment payment is available via hoolah.
The size and fit of a garment or shoes often varies from the different makers. To help you choose the most suitable size, you can refer to the 'Size Notes' tab and the product measurements on every product page. If you need expert advice on sizing, please contact us at firstname.lastname@example.org and our team will be glad to assist you.
Not all the items are readily available at our atelier, some items are stored with our partners. Please contact us directly at email@example.com if you would like to try / see the items in person. We will advise accordingly.
Due to the artisanal nature of our products, they are rarely re-stocked save for certain wardrobe staples and grooming products. Most, if not all products sold on KEVIN SEAH ONLINE are, however, made in-house or to our specifications in very limited quantities, and, more often than not, from fabrics and materials that are not readily available.
Nevertheless, we appreciate your feedback and consumer demand. Should there be sufficient demand for a product that was once offered on our store, we will do our utmost (where possible), to re-stock.
At KEVIN SEAH, customer satisfaction is a top priority. Consequently, if you are unhappy or dissatisfied with your purchase, please contact us at firstname.lastname@example.org and our team will be ready to assist.